How to delete your account
Last updated: October 20, 2026
You can delete your JIPTV account at any time, directly from the app on your phone, tablet or computer, or from the web app. Deletion is permanent and irreversible: once confirmed, it cannot be undone and your account cannot be recovered.
What gets deleted
- Account data: email, username and personal information.
- Playlists: all saved M3U playlists (URL or file) and Xtream accounts.
- Profiles: every profile you created, with favorites and "continue watching" history.
- Subscription: if you have an active player subscription, it is cancelled and you will no longer be charged.
Steps
- Open JIPTV on iPhone, iPad or Mac, or in your browser with the web app, and sign in with the account you want to delete.
- Open the user menu in the top-right corner and choose Account.
- In the section bar, select Security.
- Tap Delete account (in red, at the bottom of the list).
- Read the warning, then type your email (or your username, if the account has no email) in the confirmation field: this prevents accidental deletions.
- Tap Delete permanently. You will then be signed out and see the message "Account deleted successfully".
Smart TV and Apple TV
On TV devices the Delete account option is disabled, because the confirmation requires typing your email. Delete the account from a phone, tablet, computer or the web app using the same account: the deletion applies to every device.
Subscriptions purchased through the App Store
Subscriptions are managed by your device's store. After deleting your account you can make sure no renewals are active under Settings → [your name] → Subscriptions on iPhone or iPad, or from the App Store on Mac.
Can't sign in?
If you can no longer access your account, you can request its deletion by writing to support@jiptv.net from the email address linked to the account. For more details on how we handle data, see the privacy policy.